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Prestigious award for Kaiser Health Insurance and nonvolatile Health Care Organization

Many different people have Kaiser Permanente health insurance from a variety of economic, linguistic and cultural backgrounds in a variety of geographical settings in the United States. with networks such as Denver Kaiser, Kaiser Southern California, Kaiser Northern California Kaiser's and working network for the Pacific Northwest, countless individuals and families have access to their health on the west coast. And with Kaiser Permanente Atlanta, Georgia and other networks serves the Mid-Atlantic states and Washington, DC, East Coast residents have access to Kaiser's services. At so many different people served, it is no surprise that Kaiser Permanente recently the prestigious "Innovation in knowledge, Multicultural Health Care Award" by the National Committee for Quality Assurance.

The Kaiser Permanente health insurance and health care organization received this coveted award for their efforts to reach across cultural and linguistic barriers and provide health plan members with care that meets their specific requirements perfectly. The organization looked at regional Kaiser's operating networks across the nation, including Kaiser Permanente Atlanta, Georgia and all other regions to serve them and noticed a pattern of innovative efforts to improve the care of their culturally diverse members. This is a model for the nation and other health plans over the country, "said NCQA President Margaret E. O'Kane. "One in five Americans speaks a language other than English at home," she added. "Racial and Ethnic Differences lead to significant health disparities for millions. It is imperative that further plans to follow Kaiser Permanente. "

The West Coast, the regional networks such as Kaiser and Kaiser Northern California includes Denver, was particularly influential for the recognition of this award. Kaiser led Research and development in California for an overarching strategy in the language concordance, for example, to the lack of validated testing standards, measures and instruments for patient-provider language concordance. Thanks funding from the California Endowment, and in collaboration with Alameda Alliance for Health, the foundation for standards and Systems for the assessment of language established suppliers.

This joint effort also helped the clinician to cultural and linguistic analysis, the first and only validated and reliable voice-assessment tool is specifically designed to develop clinicians who report to the self, that a language other than English Rate to speak. It was also responsible for setting a standard level in which they can communicate effectively without an interpreter.

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