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4Feb/110

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What Can Teach Entrepreneurs potato chips?

By: Geoff Ficke

America and the developed world, with cheap, cheap, packaged saturated Snacks. These treats are sweet, salty, cooled or heated, designs and presentations. None is as popular and ubiquitous as the potato chips.

The potato chips in America was historically a very local mom and pop business until 1930. The final product, the potato chips potato chips were very difficult to ship, deal with and retain, without advanced packaging techniques. Before the invention of the coated components bagging chips were made in local kitchens and sold in some shops locally, usually from drums. Once the barrels were opened, and the shop owner drew the goods sold to the consumer, was the drums and air The potato chips were stale. Consumers of these chips have been taught to soften the chips at home heat before serving out the lack of freshness.

This type of Trade was the appropriate service for a local business model, but it did not allow distribution Economies of scale or nationally. Also develops each city and region a popular type of chip that local popularity enjoyed only. The opportunity was ripe for an entrepreneur consolidate and commercialize the snack shop in a big way and revolutionize the category.

The contractor was Herman Lay. Mr. Lay was a route Seller for the Barrett Food Company of Atlanta. He sold the brand Barrett of potato chips in an assigned area in Nashville, TN during the 1930s. He was a natural Sales skills developed and grew quickly and soon hired his territory to work route salesman for him. The owner of Barrett noted his success and offered to sell Herman Lay the whole business. He struggled to cobble together financing. This was at the height of the Depression. Somehow, a combination of loans, savings and preferred shares mounted and the $ 600,000 sale price was assured.

The new company immediately changed the name in the HW Lay Company. Mr realized that mechanization was necessary to expand its distribution and lower costs Lay. He invested every dollar of profit in self-contained potato processing machine, took a whole potato and produced a finished chip. The chips were then packaged in the new impervious bags that insured freshness for the product was shipped and when she sat down on the shelves until purchased and consumed.

The outbreak of the Second World War proved most profitable for the salty snacks industry. Chocolate and sugar were strong during the war and products, these ingredients were scarce and expensive until the war ended rationed exploited. Salt, but was never rationed and the availability of pastries made them the preferred choice of consumers from a quick treatment during the war. In addition, these savory snacks were consumed in large quantities by the troops.

Lay's potato chips and snacks were on store shelves everywhere in the American South during and after the war. The company bought small, under-capitalized Competitors and expanded aggressively. Finally, the HW Lay Company bought the Frito Company of San Antonio, Texas. Frito had to produce a corn chips that we eat, in large Quantities perfected to this day. The combination of Frito Lay Company, the strongest national salted snack manufacturer.

Frito Lay and a number of regional brands dominate the salted snacks category by the postwar years. The simple potato chips was essentially unchanged in appearance, taste and texture, except for adding new tastes like garlic, spring onions and Bar-B-Cue. The industry seemed to have settled into a maturing, slow growth category with limited business opportunities for new offers.

But most corporate consumer product company in the world, Cincinnati, Procter & Gamble (P & G), is always looking to maintain and grow new product niches. They had believed their corporate eye on the snack industry, especially the P & G's management identified a chink in the armor the potato chip manufacturers.

The gap was in the package. Potato chips since the end which was founded in 1930 sold in flexible, flexible bags. During this assures freshness, it did break a problem. Consumers, in focus groups had P & G said that they do not like the small, cracked, broken pieces of chips, which settled did in the bottom of the bag. Research and development at P & G began a response to circumvent the problem.

P & G is famous for his creation Brand Management. Brand Management enables the responsible team assigned to each product, the brand as an independent Companies and profit centers to treat for the company. The success of this management style is legendary and has been studied in business schools and made friends with many other companies. The brand management system encourages each team to aggressively pursue new product ideas and adaptations.

P & G research and development for the company Food Group worked on the potato chip project in the 1960s. Your answer to the problem created a wonderful example of how an entrepreneurial company or individual, can benefit immensely from a convergent product innovation. The innovation, which became a billion-dollar mark, and revolutionized snack marketing, was the introduction of Pringles.

P & G does not seem to invent potato chips or salty snacks. However, created by adapting the classic potato chips in shape, taste and presentation they sold a novel, blockbuster brand that millions of consumers around the world every day.

Pringles potato is 42%. They are formed by mixing potato flakes molded with liquid mud and then dried to each chip in an almost completely identical crisp curved oval shape. The genius of the Pringle's is located in the cylindrical cardboard tube P & G invented by Fredric Baur. The chips are stacked Pringle in the tube, so there is virtually no breakage of the individual chips. The tube closure is a snap on plastic lid.

Pringles was test marketed in 1968 and that consumers were enthusiastic. The product has been improved steadily and have over 40 flavors been added to the original style. Many of these flavors in certain countries or regions will be sold in order to suit contemporary taste preferences, such as jalapeno in Mexico and in Louisiana Cajun.

Entrepreneurs are driven search and create "divergent products." The invention of the disturbing "divergent products" such as the light bulb the cotton gin or the internal combustion engine is the "Holy Grail", that to perfect these visionaries and leverage to seek fame and fortune. But the most often realized and realistic path to success is to create a niche product improvement. Explore existing Products and technologies and to identify needs that are not addressed by these products. The creation of the novel "converged" products that just add incremental Advantages and small performance improvements result in huge profits.

Procter & Gamble has the largest consumer goods companies in the world and integrated one of the most admired innovation factories in search of both "divergent" and "convergent" opportunities. Pringles is an example of a huge "Convergent product" innovative success. The story of P & G is full of examples of new "converged product" success. The "divergent product" Innovations and less difficult to discover and bring to market. This is a great company that can provide for the possibility to be found everywhere it looks.

Entrepreneurs should be aware to take part of this process. Frito Lay is now part of PepsiCo. The development of this great brand owes one way and the vision of HW Lay. He took a simple product that suffered a bad distribution model and turned the opportunity into immense wealth. P & G has the failure problem inherent bagged potato chips Created and innovative formulation and packaging a huge worldwide success with the introduction of Pringles.

P & G and HW Lay are examples of the elegance the simple ideas. Remember the old adage: KISS = Keep It Simple Stupid! The best ideas are often obvious.

About the Author

Geoff Ficke has been a serial entrepreneur for almost 50 years. As a small boy, earning his spending money doing odd jobs in the neighborhood, he learned the value of selling himself, offering service and value for money.

After putting himself through the University of Kentucky (B.A. Broadcast Journalism, 1969) and serving in the United States Marine Corp, Mr. Ficke commenced a career in the cosmetic industry. After rising to National Sales Manager for Vidal Sassoon Hair Care at age 28, he then launched a number of ventures, including Rubigo Cosmetics, Parfums Pierre Wulff Paris, Le Bain Couture and Fashion Fragrance.

Geoff Ficke and his consulting firm, Duquesa Marketing, Inc. (www.duquesamarketing.com) has assisted businesses large and small, domestic and international, entrepreneurs, inventors and students in new product development, capital formation, licensing, marketing, sales and business plans and successful implementation of his customized strategies. He is a Senior Fellow at the Page Center for Entrepreneurial Studies, Business School, Miami University, Oxford, Ohio.

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For fear of the new law, Arizona immigrant waivers Health Services

-It was on 27 Early November, her daughter's birthday when Ana got a call from a social worker.

"Are you legally in the country?" Asked the person.

"No, I'm undocumented," replied Ana. She had applied for Health Insurance for their children, both U.S. citizens.

The workers paused for a moment and then informed Ana, under a new Arizona State law would have to report their immigration authorities, though they do not.

Since the law was passed last month estimated 700 people, the public of the benefits have applied to have the federal Immigration and Customs Enforcement (ICE) reported after to ice. It is unknown how many public Services that have their U.S. born children were entitled to apply.

"I dug my own grave, but I did not ask anything for me, for my children "Said the woman, 31, that her real name not be used questioned.

Having celebrated their daughter's birthday, took Ana and her family and for fear that immigration officials would be moved to look for them. Well, they all share a room in the house of a neighbor.

As stories like Ana's Spread immigrant groups in Arizona, the climate of fear is growing. The law of consequences is a deterrent to the provision of health services for a population of children and women who are already underserved. About one-third of Arizona children have parents with an immigrant background, according to a recent survey conducted by Pew Hispanic Center.

Children of undocumented immigrants are less likely to Health Insurance born as such, legal immigrants or U.S. citizens. In 2007 almost half of the children were born, to illegal immigrants not insured and not 25 percent of those born in the United States were insured.

The new law also created health effects Officials urge people to get immunized against the undocumented H1N1. Meanwhile, implementation of the new law by the authorities is characterized by confusion.

"The Situation is explosive. If the H1N1 virus reaches humans, and they do not go to the doctor or receive services, what will happen? "Said Alfredo Gutierrez, chief editor La Frontera Times and a former Democratic senator.

Ana had provided the State Department of Economic Security (DES) with all its information in an application for AHCCCS (Arizona Health Care Cost Containment System), the state subsidized insurance program. Under the new law, HB 2008, the employees are obliged to anyone who illegally in the country and tried to apply for public benefits report.

The immigration status of parents applying on behalf of a child is not to to keep the child from receiving the service, according to DES.

Ana believes that the DES-workers inquired their status because they had information about her husband Employment and its true social security number. The number of the Social Security Administration issued given to him when he was younger, so his father, a legal permanent resident is, it could claim as a dependent. But it does not allow their work.

DES did not ask about immigration status people, if they complete an application, but shows nothing in the rules that its employees not to inquire about it. The employee must file a report if someone admits, illegally in the country.

Employees who do not could face fines, lose their jobs and face up to four months in prison.

Undocumented immigrants like Ana was wondering if immigration authorities come looking for her. That depends on homeland security priorities, such as Sec. Janet Napolitano. As Governor of Arizona, in contrast to similar measures HB 2008th ICE spokesman Vinnie Piccard said his agency has improved the reporting system for state agencies in Light of the new law.

"ICE will evaluate it and determine references to individual immigration status and criminal record," he said. "Top priority is to foreigners, the greatest threat to public safety, as with previous convictions for major drug offenses, murder, rape, robbery and Kidnapping, theft and other serious crimes against property given. "

But that does not clarify matters for employees of agencies in Arizona new law and federal requirements for each, regardless of immigration status are. They are caught between a rock and a hard place.

"Everyone is afraid of the realization that they do not state law, "said Tara McCollum, head of the government and media relations for the Arizona Association of Health Centers." Our Centers on how to comply with and still serve our patients to fight. "

McCollum said the 16 centers and 140 locations that serve a large number of immigrants without papers and have seen a patient fall, immunized and fewer people to get to this event because of the fear.

"This is very sad because many women do not receive prenatal care for their children, "McCollum said." There are people who are in urgent medical and do not understand it. "

The centers are independent non-profit organizations, federal grants and some government funding. But they claim they should be exempt from notification are because they are meant to be entrusted a safety net to provide services to anyone regardless of immigration status.

AAHC expects a legal opinion Attorney General Terry Goddard on the impact of the law and whether the center is required to notify their customers.

The centers serve about 20 percent of Insured population in Arizona. They are often the only option in rural areas.

"This is why the problem so for us," said McCollum. "These people have no other choice,"

Among them there are women like Guadalupe, 29, is two months pregnant, but sought no medical attention. Her husband is legally in the United States but can not afford insurance to pay for her second pregnancy in 10 years.

"It was an accident, We did not plan, "said Guadalupe, that her real name not be used because she did not want to be documented.

This is part of the reason why she does not want for emergency health services is under federal law are entitled.

"I never asked what the government pays, and my husband Taxes" She said. "The new laws that they are in force, you are automatically a criminal."

Guadalupe said she believes abortion is wrong, but concerned that their only choice will be. A regular supply could $ 5,000 in a local hospital costs.

Rosie Villegas-Smith, Director the anti-abortion group Voces Por La Vida in contact with women such as Ana. She is concerned that many of them do not apply, provided for the emergency services card, by AHCCCS, to help them, prenatal care would.

"Republicans say they are pro-life, but they do not realize that this is the most vulnerable, such as pregnant women, "said Villegas-Smith effect.

The Arizona Department of Health Services (ADHS) has questions of politicians for antenatal care in this new law will.

"We are already in compliance with the law," Duane Huffman, chief legislative liaison officer for said ADHD, which acknowledged the confusion about the new law.

HB 2008 does not directly relate to emergency services, immunizations, and women and infant care (WIC), a Food Service. While there are concerns that programs such as WIC have not reported a decline in applicants, "said Huffman.

But immigrant advocates believe, the law of the negative effects are real and intentional.

"This law was designed to generate panic and deport the people to help themselves," said Antonio Velazquez, director of the Maya-Chapin organization that represents more than 3,000 indigenous Guatemalans in metropolitan Phoenix. "But the truth is that they do not have enforce the financial resources or the staff for it. "

Proponents of HB 2008 argue that it is necessary undocumented immigrants from fraudulently intention to stop social care and health insurance was.

In a recent column published in the East Valley Tribune, was claimed by the Republicans Senator Russell Pearce, that undocumented immigrants receiving public benefits the reason the ACHCCS budget should be increased.

But AHCCCS statistics show some cases of fraud in the application process. In fiscal 2009, the AHCCCS fraud unit investigated 215 cases, but there is no break down of how many names on undocumented immigrants. In In 2009 the state insurance program grew by 214 000 new members. Before the new law, AHCCCS already a system to verify eligibility, which U.S. citizenship or lawful permanent resident for at least five years.

"We all go into immigration agents," said Attorney Isabel Garcia, director of the Coalition de Derechos Humanos, a human rights organization in Tucson, "when the reality is that immigration is a complex Area of the law. "

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